Shipping policy

Shipping Policy

We ship all orders via Australia Post (AusPost).

Processing Time

  • Orders are processed within [1–3 business days].

  • Please note that processing time is separate from shipping time.

Shipping Times

  • Standard Shipping: Estimated delivery [2–7 business days] within Australia.

  • Express Shipping: Estimated delivery [1–3 business days] within Australia.

  • Delivery times are estimates provided by Australia Post and may vary.

Shipping Rates

  • Shipping costs are calculated at checkout based on your location and selected shipping method.

Tracking

  • Tracking information will be provided once your order has been shipped.

Delays & Responsibility

  • We are not responsible for delays caused by Australia Post, incorrect addresses, or events beyond our control.

  • Please ensure your shipping address is correct at checkout.

Lost or Damaged Parcels

  • If your parcel is lost or arrives damaged, please contact us and we will assist you in lodging an inquiry with Australia Post.